Carzuno

The applicant subscriber needs to be present upon vehicle delivery to present their ID card and sign the Fleet Partners' rental agreement.

Most of the fleet partners deliver on Monday - Saturday. We deliver during business hours: Morning (9 am-12 pm), Afternoon (12-3 pm), and Evening (3-5 pm)

We aim to deliver most cars within 1 business day. In some cases, e.g. brand new cars we may need up to 14 days to deliver the car. The Carzuno Concierg...

Every Carzuno subscription car comes with 1 key.  A second key is retained by the Carzuno Fleet Partner in case there are any issues. Copies can be made...

Your subscription is not set to auto-renew. Our concierge team will contact you prior 10 days before the end of the subscription date. If you would like to...

At the end of your subscription, we’ll thoroughly inspect your car. You may be charged for any repair or refurbishment that’s needed outside of fair wear an...

You’ll be charged for your first payment once your subscription is confirmed. It’ll cover your first month’s subscription cost.

Your monthly payment date is based on when you received your subscription car. For example, if your car was delivered on the 15th, your future payments will...

You can change your payment method after logging into your Carzuno Dashboard > Billing > Payment Methods.

If you're trying to make a payment but it’s not going through:  1. Please call your bank to check if they’ve blocked the transaction.  2. Try addin...